Steve Rubel & Typepad

Steve Rubel posts about how he got excellent service & a freebie for the goofup that sixapart did. The whole episode could well have been a set-up - Sixapart deliberately makes that silly 'S' mistake, the CEO posts to Steve apologising & giving some free peanuts and the A-list blogger goes ga-ga about it. Typepad gets free publicity & the blooger proves a point to companies like Dell.

Sorry Steve & Barak, for posting this. Can't keep this evil thought in my mind ;-)